Your coronavirus hub


Providing updates for Simplyhealth members

Supporting you through these uncertain times

At Simplyhealth we know that nothing is more important than your own health, and the health of the people you love.

The uncertainty of the current situation isn't easy for anyone. But we want to make sure we're here for you when you need us, and how you need us. This area of the website has been designed to provide answers to any questions you may have around your Simplyhealth plan. We hope these services will make a positive difference to you and your family in these difficult times.    

Thank you for your continued support – we will get through this together.


Who's open?

As the regulations currently stand, most healthcare providers remain open for appointments.

Please contact your chosen provider as normal and they will be able to advise you.



Virtual services

Through your Simplyhealth plan don’t forget you can also access a range of virtual services.

You can find out more about 24/7 video GP appointments below.

24/7 video GP appointments


Healthy Living Hub

We’ve created the Healthy Living Hub, an area on our website with a range of articles and tips to help you focus on your health and wellbeing in 2021, including a few lockdown & working from home tips.


Healthy Living Hub

We do not provide Covid-19 vaccinations through our plans, but you can find out more about them on the NHS website.

If you've got in touch with us and are awaiting a reply, please be assured our customer teams are working hard to deal with queries. In some cases, there may be a small delay in getting back to you. And we thank you for your patience. 

Our latest information


A message from Catherine
Catherine Rutland , Clinical Director


A message from our Clinical Director, Catherine Rutland, outlining what we’re doing and how we’re adapting for you.

From our Clinical Director
The Healthy Living hub
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We've created an area to help you focus on your health and wellbeing, including a few lockdown & working from home tips. 

Discover the hub
Support with your payments
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If you're experiencing financial difficulty during these times please contact us. 


We have a range of support measures in place and would be pleased to discuss your options with you. 

Contact us
Claim PPE costs on your plan
PPE face masks

PPE charges have become part of the costs associated with treatment during the coronavirus pandemic. Our plans now help you cover the cost of this vital safety measure.

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Supporting our community


The coronavirus pandemic has significantly impacted charities and community groups throughout the UK, with fundraising efforts being reduced and services scaled back. 


Here at Simplyhealth, we are proud that we have been able to increase the support we can offer to our communities at this challenging time. 


Our donations have been going where they are needed most, in support of vital, frontline services that are helping some of the most vulnerable people in society right now. Together, we’re helping more people access the healthcare they need. 


Read more about the charities and causes we're supporting.


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Coronavirus antibody test    


Discounted for Simplyhealth plan customers

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Together with Square Health, our virtual GP provider, we're able to offer our customers a PHE-approved coronavirus antibody test for £49 per person (normally £99), for up to 4 adults.

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Video GP appointments and physio assessments


Part of your plan

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Our GPs, counsellors and online physios are always on hand.


Whether you're strapped for time, don't want to leave the house or simply want some advice, the virtual services included in your Simplyhealth Plan have been made to support you.

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FAQs around coronavirus and your Simplyhealth plan


For Simplyhealth customers

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For Corporate clients

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For Denplan clients

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