24/7 GP access

Speak to a doctor today with phone and video appointments

Avoid the waiting room
GP appointments 24/7, wherever you are
Get medical advice, private prescriptions and referrals

Peace of mind, when you need it

Nearly 70% of patients had their concern managed within their appointment, without the need for any onward referrals or care (HealthHero Analytics - July 2023)

24/7 appointments that suit you

You can speak to a GP 24 hours a day, 7 days a week, 365 days a year.

And you can pick an appointment time to fit your schedule.

Referrals

If you need to see a specialist, the GP can provide you with an open referral letter, helping you get the care you need.

Prescriptions

If the GP feels it’s clinically appropriate, they can issue you with a private prescription^*.

You can collect this from your local pharmacy or you can have it delivered to your door.

*Medication and delivery charges apply

Woman sat in chair at home talking to GP via video on smart phone

What can a virtual doctor treat?

Our doctors can treat many of the same things as your local GP. Some of the most common things are:

Skin issues, including rashes, moles, and other skin lumps
Women's health, including contraception
Ear, nose and throat problems, including hayfever
Joint and muscle problems, including strains and sprains
Men's health, including prostate problems
Back and neck problems, including sciatica
Stomach and bowel problems, including indigestion
Colds, flu and other minor infectious symptoms

Man holding toddler in arms whilst having video call on smart phone

Your online family doctor

If you have family members named on your plan, they can also access the online GP service.

Trusted by over 1 million people

Great and easy app to use. Great service and very quick to pay; so easy to raise a claim and it was paid within 3 days. You have made the customer journey very easy indeed.

- Amanda, October 2023

Get a health plan

How it works

Once you’ve got your 1-2-3 Health Plan, you just need to download our SimplyPlan app or log in to your Simplyhealth account.

Then you can:

Book a GP appointment at a time that suits you
Access virtual assessments with qualified MSK (musculoskeletal) advisors
Access the 24/7 counselling and advice helpline

Become a member

From £10 a month, our 1-2-3 Health Plan is your everyday health buddy.

Talk to a doctor or counsellor when you want, 24/7
Claim back the costs for your regular health check-ups
Get money back for dental treatment, glasses, physio and more
Enjoy amazing rewards to stay healthy