24/7 online GP access

Speak to an online doctor, face-to-face, today.

Get medical advice, prescriptions and referrals when you need them
GP appointments 24/7, wherever you are
Choose the GP that’s right for you

Personal care, whenever you need it

All of our GPs are friendly and experienced, which is why 92% of patients say the GP helped alleviate their concerns (Jan to Sep 2021).

98%

of customers are offered an appointment within 3 hours.

Jan to Sep 2021

24/7 appointments that suit you

You can speak to a GP 24 hours a day, 7 days a week, 365 days a year.

And you can pick an appointment time to fit your schedule.

Choose your doctor

All of our GPs have profiles so that you can view and choose the right doctor.

And, to make sure you get personal care, you can choose the same GP if you need another appointment.

Prescriptions

We'll arrange for collection from your local pharmacy or you can pay to have it delivered to your door.

You can also arrange to send NHS repeat prescriptions to your home with free delivery.

Mental health

Counsellors and psychologists are available on the phone 24/7 providing support for you and any adults covered on your plan.

There’s also an advice line offering financial, legal and employment support.

Easy to share medical notes

You can access your doctor's notes in the app and email them to your local GP or another healthcare professional.

And don’t worry, we store all your information securely.

Referrals

If you need to see a specialist, your doctor will provide you with a referral letter, helping you get the care you need.

Woman sat in chair at home talking to GP via video on smart phone

What can an online doctor treat?

Our doctors can treat many of the same things as your local GP. Some of the most common things are:

Skin issues, including rashes, moles, and other skin lumps
Women's health, including contraception
Ear, nose and throat problems, including hayfever
Joint and muscle problems, including strains and sprains
Men's health, including prostate problems
Back and neck problems, including sciatica
Stomach and bowel problems, including indigestion
Colds, flu and other minor infectious symptoms

Man holding toddler in arms whilst having video call on smart phone

Your online family doctor

If you have family on your plan, they can also access the online GP service.

You can add them to the “My Family" section in your app.

If there’s another adult on your plan, they can download our app and register to speak to a doctor separately.

Trusted by over 1 million people

I found my first use of the GP service offered by Simplyhealth was fast and efficient. The App installed easily and the appointment service operated well.

- Micheal, March 2021

Get a health plan

How it works

Once you’ve got your 1-2-3 Health Plan, you just need to download our SimplyConsult app.

Then you can:

Book an appointment at a time that suits you, 24/7
Share your medical notes with your local GP
Arrange repeat prescriptions
Have online physiotherapy assessments
Access counselling and advice

Become a member

From £10 a month, our 1-2-3 Health Plan is your everyday health buddy.

Talk to a doctor or counsellor when you want, 24/7
Claim back the costs for your regular health check-ups
Get money back for dental treatment, glasses, physio and more
Enjoy amazing rewards to stay healthy

Our online GP service is provided by Square Health

Square Health is the culmination of over 20 years of experience in the healthcare sector. Its founders are practising doctors who have a wealth of experience and expertise delivering medical services.