Peace of mind, when you need it
More than 76% of patients had their concern managed within their appointment, without the need for any onward referrals or care (HealthHero Data Analytics – September 2025).
24/7 appointments that suit you
You can speak to a GP or nurse 24 hours a day, 7 days a week.
And you can pick an appointment time to fit your schedule.
Referrals
If you need to see a specialist, the GP or nurse can provide you with an open referral letter, helping you get the care you need.
Prescriptions
If the GP or nurse feels it’s clinically appropriate, they can issue you with a private prescription†.
You can collect this from your local pharmacy or you can have it delivered to your door.
†Medication and delivery charges apply. Geographical restrictions apply.
Have a GP at your fingertips
Get 24/7 online GP and nurse access, as well as money back towards health treatments, with Simplyhealth. Plans start from £25.10 per month.
What can an online doctor or nurse support with?
They can support with many of the same things as your local GP. Some of the most common things are:
Colds, flu and other minor infectious symptoms
Skin issues, including rashes, moles, and other skin lumps
Women's health, including contraception
Ear, nose and throat problems, including hayfever
Men's health, including prostate problems
Back and neck problems, including sciatica
Stomach and bowel problems, including indigestion
Your online family doctor
If you have family members named on your plan, they can also access the online GP or nurse service.
What is an online GP and nurse service?
An online or video doctor is a digital health service offering remote appointments and consultations with registered GPs and Advanced Nurse Practitioners using a smartphone or tablet.
Appointments can be held over video or telephone and can often be provided on the same day they're requested. The video service differs from phone appointments as it offers a face-to-face experience, and patients can show visible symptoms on the video call.
Advantages of online doctor and nurse appointments:
You can get an appointment quickly and at a time that suits you, with video consultations available 8am - 10pm and telephone appointments 24/7*
You can have a face-to-face conversation from anywhere*
No waiting rooms by booking the exact time of your appointment
*Subject to the product you have selected.
Trusted by over 1 million people
In a world where we fear visiting a GP or doctor due to the waiting times, Simplyhealth's most valuable service may well be seeing a virtual GP all from the comfort of your own home, and you can even have medication prescribed in just a couple of short hours if it's applicable.
Ross, Feb 2025
First time using the GP service and it was absolutely superb! I got a same-day appointment, booked online at 4am with many different time slots to choose from...My prescription was available immediately for my local pharmacy to download and dispense, and all I did was pay for the medication which was £7. Absolutely brilliant!
Kathy, March 2025
How it works
Once you’ve got your 1-2-3 Health Plan, you just need to download our Simplyhealth app or log in to your online account.
Then you can:
Book a GP or nurse appointment at a time that suits you, 24 hours a day
Access muscle and joint pain assessments, for guidance on your next steps towards recovery
Access a 24/7 helpline for mental health support and advice
Become a member
From £25.10 a month, our 1-2-3 Health Plan is your everyday health buddy.
Talk to an online doctor or counsellor when you want, 24 hours a day
Claim back towards the costs for your regular health check-ups
Get money back towards dental treatment, prescription glasses, physio and more
Enjoy amazing rewards to stay healthy
Get online doctor access today
For 24/7 online GP and nurse access and much more, get our 1-2-3 Health Plan from just £25.10 a month.
Some of these services are provided by third party suppliers.