Our latest coronavirus update

Healthy LivingInform > Our latest coronavirus update


BLOG ARTICLE | By Catherine Rutland 15 July 2021

At Simplyhealth we know that nothing is more important than your own health, and the health of the people you love. And throughout the past 18 months, this has come into sharper focus than ever before.


People make Simplyhealth what it is. We’re the place and the people that you can turn to. We understand that, back in March 2020, the world changed dramatically in a matter of weeks and the impact is still being felt by us all.


As a Simplyhealth customer, we want you to feel reassured that we’ll support you now, as we’ve been supporting our customers’ health for nearly 150 years, through various epidemics, world wars and economic crises. 


Your Simplyhealth health plan


Since COVID-19 placed restrictions on all our lives, our cash plans have been used by customers to access a variety of benefits. This includes the many services, such as physio and counselling, can be accessed virtually. Our plans also include access to a GP helpline, counselling and advice at any time of the day or night. 


With health care providers now open, we’re seeing an increase in claims for face to face appointments and we would encourage you to make sure that you do still keep your routine appointments and use your Simplyhealth plan. 

In addition we’ve worked hard to provide access to plenty of resources to help you manage life well including tips to stay healthy, both physically and mentally. 

We hope these services will make a positive difference to you and your family.


Simplyhealth – here to support you


We know that this has not been an easy time for anyone but please be assured that our people continue to pull together, to ensure we can protect your and your family’s health. And we have been working hard to make sure our customers can reach us easily by phone, email, and through webchat which you can access from our website.


Don’t forget as well, that our new SimplyPlan app allows you to quickly and easily access your account, make and track claims, and see the benefits you’re entitled to.


Thank you for your continued support and take care.



Catherine Rutland


Clinical Director at Simplyhealth

Questions or concerns?


Our phone lines are very busy at the moment, and our contact team may be working in isolation. LiveChat will provide quicker service. Or if you'd prefer to speak to someone, please see our get in touch page for details about how to contact us.


We apologise for any wait you may encounter.

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