Simplyhealth Annual Report

Download 2018 Annual Report PDF

Helping people overcome barriers to healthcare

We're an organisation that's been helping people overcome barriers to health since 1872. Our belief is that no-one should go without the healthcare support they need.
We help 3.7 million individuals, families, employees, and pets. We support them to be proactive about their health and wellbeing. And we do this through our health plans, dental plans, and pet health plans.
2018 has been our year of transformation. We’ve moved at pace using all of the talent that we have across the business. This has helped us deliver on our purpose and grow our business sustainably.
Romana Abdin, Chief Executive Officer

2018 in numbers

£0.9 million

community investment in charitable activities

268 hours

colleague volunteering

£154.1 million

value of claims paid

3.7 million



dental partnerships

2.5 million

health plan claims


Making it easy, for the many, for the long term

Health is fundamental, but we understand that getting help with health isn’t always easy. It can be expensive, it can feel like it takes longer than it should and getting it can vary depending on where you live.

Improving digital experiences

Our customers’ needs are always changing. And that means the digital experience we create is constantly evolving to create a seamless customer journey. Our annual report tells the story so far. Download the PDF to follow our journey.

Our Digital Experience Story

Health is a right, not a privilege

Everybody deserves access to proper healthcare. That's their right. Our annual report shares what we're doing to ensure that happens. Download the PDF to find out more.

Our purpose

Supporting the communities we impact

We want to improve healthcare for everybody. Not just for our customers, but our local and national communities as well. Our annual report shares the stories of some of the communities we’ve worked with and how we’re making a difference.

Our communities

Download our 2018 annual reports

Annual Report


Click the button below to download our complete 2018 annual report PDF.
Financial Statements


Click the button below to download our financial report PDF.
Download Annual Report 2018
Download Financial Statements 2018


The Solvency and Financial Condition Report (SFCR) provides the general public with an overview of the company’s solvency and financial condition. This report covers business performance, its system governance, the adequacy of its risk profile, detailed valuation methods for Solvency purposes an a description of its captical management. Click the SFCR button below to download the full report PDF.

Download SFCR 2018

Our Board


Our Board helps us to achieve our ambitions, while ensuring that Simplyhealth remains stable, secure and ready to meet the healthcare needs of the future.

Meet our Board members

Download previous annual reports



Annual report


Financial report


SFCR 2017



Annual report


Financial report


SFCR 2016



Annual report


Financial report



Annual report


Financial report

We exist to make it as easy as possible for people to access the healthcare treatments they need. This has been our purpose since 1872, and it still drives us today. We aim to serve as many people as possible in the UK – for the long term. We do this via health insurance services, lobbying, and helping our communities thrive.

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