Our charity partnerships and community impact
We stand for a healthier world
Communities matter. That’s why every year we donate a minimum of £1 million to charities or community causes, per year. We’re proud to work closely with people and charities at a local, regional and national level. Improving access to healthcare can be a big gesture or a small offer of help through volunteering.
Our Corporate Giving programme
Strategic charity partners
We’re focused on addressing health inequalities across the UK through two co-created social impact programmes in partnership with Business in the Community (our Let’s Care Together Programme) and Dentaid - The Dental Charity (our BrightBites programme).
Health access charity partners
We know that at the point of health need, it can sometimes be hard to reach the experts you’d like to, especially for vulnerable members of our UK-wide communities.
We collaborate and support UK health charities that help to improve access to healthcare and vital services.
'Always on’ health support
Our customers and communities rely on us to help with their health when help is needed most.
Our 24/7, 365 days a year payroll giving, matched funding, Helping Hands (Grants), volunteering and Financial Hardship Fund provides round-the-clock support.
Business in the Community partnership
Our Let’s Care Together Programme
People who provide unpaid care to a friend, relative, or somebody else with a long-term physical or mental health condition, can sometimes forget they need to focus on their own health and wellbeing.
We’ve partnered with Business in the Community (BITC), The King’s Responsible Business Network, to support the wellbeing of some of the UK’s five million carers, who give so much of their time to supporting others.
Our multi-year charity partnership encourages businesses to support carers with their wellbeing by matching volunteers with carers for online mentoring, befriending and support sessions focused on four pillars of wellbeing: financial, emotional, social and physical.
The service not only directly impacts the lives of the carers we support, but also improves the wellbeing of those they care for and their households.
The programme aims to reach over 500 carers by mid-2026 and is supported by the charity, Carers Trust.
Dentaid - The Dental Charity Partnership
Our BrightBites Programme
In 2023, 15 million* school days were missed due to dental problems. Tooth decay remains the most common reason for hospital admissions** in children aged 6-10.
We’re committed to changing this, with a particular focus on communities where children are at risk of social exclusion. We’ve partnered with Dentaid - The Dental Charity to support children across the UK to learn about the importance of good oral health, so they can form good habits to keep their teeth and mouths healthy.
Our volunteers deliver in-person fun and engaging oral health education sessions, and every child leaves with a toothbrush, toothpaste and a smile on their face.
Health access charity partners
During 2024/2025, we have supported the following national health-related charities through specific funding campaigns and projects, including:
To learn more about our 2024 charity and community impact,
please read our 2024 annual sustainability report.
‘Always on’ health support
– helping hands
Customer community grants
Every year, we allocate funds to support our customers who are doing great things in their own communities, up and down the nation.
Simply email us with an outline of your local project and we’ll see if we’re able to support.
Email us at [email protected]
Local community grants
If you’re a charity or community group, within a 20-mile radius of our Andover head office, and you need a helping hand with a project or activity to improve the health of others in your local community, then we’d love to hear from you!
Every year, we allocate over £50,000 towards local health-related projects for grants between £250 and £2,500. Unfortunately, we are unable to consider support for major towns or cities outside of this area.
Simply email us with an outline of your local project and we’ll see if we’re able to to support.
Email us at: [email protected]
Supporting our local community
During 2024/2025, through our Helping Hands grants, we’ve proudly supported the following local charities and community groups with health-related community projects, including:
But we’re not stopping there!
Every year our colleagues go above and beyond to support charities and causes that are close to their hearts. We support our colleagues to further their fantastic impact in a number of different ways:
Give As You Earn (GAYE)
In 2024, through our monthly payroll giving scheme, we matched donations for those who are signed up to our scheme, between £5 - £50 per colleague, per month, totalling £14,191.
Matched fundraising
In 2024, our colleagues fundraised as individuals and teams for some wonderful causes. We proudly matched their fundraising efforts by donating £33,531.
Volunteering
In 2024, together with our colleagues, we gifted 1,191 work hours to help volunteer in our local communities.
To learn more about our charity partnerships or community impact, you can email us at [email protected], or follow us on our social channels for the latest updates, stories and news.