Contact Simplyhealth


We’ve got a few touchpoints across our business, and we want to answer your query as quickly as possible.
 
Click the area below that's appropriate to you. You’ll find all the contact options for the team you’re looking for. 
 
For all media enquiries and information, head over to our newsroom.

Our temporary opening hours

 

Live chat and email: 8am-8pm Monday to Friday, 9am-3pm Saturdays, closed Sundays 

 

Phone: Customers can leave us a voicemail between 8am-8pm Monday to Friday and 9am-3pm Saturdays

 

Please note, due to recent events surrounding Coronavirus, we have changed the way we serve you due to health and safety precautions for our staff. This is a temporary measure.

 

If you need to speak to us straight away, the best way to contact us via LiveChat. Alternatively, you can contact us by email at [email protected] Please remember to include your full name, date of birth and full postal address.

 

In addition to this, for any customers who do not have the use of email or access to our live chat, you can leave a message by calling us and pressing 1. Please be aware that we will prioritise our vulnerable customers with this answerphone service, but aim to get back to you as quickly as possible.

 

If you have already contacted us and not heard back please check your junk emails as our response could be in there.

I'm a ...

New customer


These are the details if you’re new to Simplyhealth, and you want to understand a bit more about our products. Our customer team will be more than happy to help. 

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Existing member


Do you have a query about your Simplyhealth plan? The existing members contact details are for you. Send us a message or give our team a call. 

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Denplan dentist or patient


Whether you’re a customer with a plan or you’re one of our member dentists, if you’re with Denplan, this area is for you. 

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I'm a ...

Vet or pet owner


These contact details are for any new or existing vets looking to, or currently offering a Simplyhealth pet health plan.

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Business


The contact points for all our potential and existing business clients. From those that are new to our business offering to those who have a question about their company’s scheme.   

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Intermediary


Are you looking to get a quote for your client? Or are you wanting more details on our corporate plans? Whatever you need, let us know.

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Our office locations: 
 

Alan Child House

Borden Gates 

Andover

Hampshire

SP10 2RT

t: 0300 100 1030

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Anton House

Chantry Street

Andover

Hampshire

SP10 1DE

t: 0300 100 1030

View map

Hambleden House

Waterloo Court

Andover

Hampshire

SP10 1LQ

t: 0300 100 1030

View map

Simplyhealth House

Victoria Road

Winchester

Hampshire

SO23 7RG

t: 0300 100 1030

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Not sure who you need to talk to?

0370 908 3481

Mon to Fri: 8am to 8pm

Sat: 9am to 3pm

Call now

We exist to make it as easy as possible for people to access the healthcare treatments they need. This has been our purpose since 1872, and it still drives us today. We aim to serve as many people as possible in the UK – for the long term. We do this via health insurance services, lobbying, and helping our communities thrive.

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