Contact Simplyhealth

We’ve got a few touchpoints across our business, and we want to answer your query as quickly as possible.
 

Click the area below that's appropriate to you. You’ll find all the contact options for the team you’re looking for. 
 

For all media enquiries and information, head over to our newsroom.

Our temporary opening hours

Live chat and email: 8am-8pm Monday to Friday, 9am-3pm Saturdays, closed Sundays 

Phone: Customers can leave us a voicemail between 8am-8pm Monday to Friday and 9am-3pm Saturdays

Please note, due to recent events surrounding Coronavirus, we have changed the way we serve you due to health and safety precautions for our staff. This is a temporary measure.

If you need to speak to us straight away, the best way to contact us via LiveChat. Alternatively, you can contact us by email at [email protected] Please remember to include your full name, date of birth and full postal address.

In addition to this, for any customers who do not have the use of email or access to our live chat, you can leave a message by calling us and pressing 1. Please be aware that we will prioritise our vulnerable customers with this answerphone service, but aim to get back to you as quickly as possible.

If you have already contacted us and not heard back please check your junk emails as our response could be in there.

Not sure who you need to talk to?

0370 908 3481

Mon to Fri: 8am to 8pm

Sat: 9am to 3pm