Private health insurance customers

If you have health insurance with us you may be an individual member or a member of a group policy.

Simply Personal Health for individuals

Simply Personal Health policyholders can find general information by visiting the Simply Personal Health summary page.  You can also check Terms and Conditions and manage your policy online by registering for a secure online account, it only takes a couple of minutes and you can then log in.

Other private health insurance for individuals

If you have purchased your own medical insurance through an Intermediary and have a personal Preferential or Accessible policy, you may find the answer to common questions by downloading a copy of your policy document.  For more detailed queries or other policy types you may wish to speak to your broker.

Private health insurance for groups

If you are a member of any of the group policies below

  • Your employer pays for your health insurance
  • You are a Group Secretary for a Preferential, Accessible, or Care for Corporates policy
  • Your child is a member of our School Scheme

Then you can still download a copy of your policy document.  You may also wish to try speaking to your broker if you use one or visit our group policyholders page before you contact us.

Already a Simply Personal Health customer?

Call the Customer Services team on

0800 294 6796 

Mon to Fri: 8am to 6pm

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