Policyholder registration

What is Online Self Service?

Online Self Service allows you to access and manage your Simplyhealth plan(s) when it suits you. It's available 24 hours a day, 7 days a week via our website.

With Online Self Service you can:

  • Request a personalised claim form online, quickly and easily
  • Check your benefit entitlements, how much you've used and what you can still claim for
  • Sign up for faster payments to get your claims paid straight back into your bank account rather than waiting for a cheque to arrive in the post
  • Check your current and previous claiming year history to see what you have previously claimed for, when and how much
  • View all of your plans in one place so you can see exactly what you're covered for as and when you need to
  • Keep your personal details up to date to make sure we can pay your claims quickly and easily and notify you throughout the claiming process

How can I access it?

Registering is quick and simple, all you'll need is your policy number and email address to complete the form below.

Policyholder Registration


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Need printed policy documents?
Once registered you'll find your documents online, but if you need printed copies call Customer Services on 0370 908 3481 *
Need help?

Contact us or call customer services

Simply Cash Plan:

0370 908 3481 *

Simply Dental Plan:

0370 908 3476 *

Mon to Fri: 8am to 8pm
Sat: 9am to 5pm

*Calls to 03 numbers are no more expensive than calling numbers starting with 01 or 02 and are included in free call packages from landlines and mobiles