Policyholder registration

What is Online Self Service?

Online Self Service allows you to access and manage your Simplyhealth plan(s) when it suits you. It's available 24 hours a day, 7 days a week via our website.

With Online Self Service you can:

  • Request a personalised claim form online, quickly and easily
  • Check your benefit entitlements, how much you've used and what you can still claim for
  • Sign up for faster payments to get your claims paid straight back into your bank account rather than waiting for a cheque to arrive in the post
  • Check your current and previous claiming year history to see what you have previously claimed for, when and how much
  • View all of your plans in one place so you can see exactly what you're covered for as and when you need to
  • Keep your personal details up to date to make sure we can pay your claims quickly and easily and notify you throughout the claiming process

How can I access it?

Registering is quick and simple, all you'll need is your policy number and email address to complete the form below.

Policyholder Registration




Need printed policy documents?
Once registered you'll find your documents online, but if you need printed copies call Customer Services on 0370 908 3481 *
Need help?

Contact us or call customer services

Simply Cash Plan:

0370 908 3481 *

Simply Dental Plan:

0370 908 3476 *

Simply Personal Accident:

0300 100 1169 *

Mon to Fri: 8am to 8pm **
Sat: 9am to 5pm

Calls to 03 numbers are no more expensive than calling numbers starting with 01 or 02 and are included in free call packages from landlines and mobiles

** Simply Dental Plan Customer Services are available from 8am to 6pm Mon to Fri