Policyholder registration

What is Online Self Service?

Online Self Service allows you to access and manage your Simplyhealth plan(s) when it suits you. It's available 24 hours a day, 7 days a week via our website.

With Online Self Service you can:

  • Request a personalised claim form online, quickly and easily
  • Check your benefit entitlements, how much you've used and what you can still claim for
  • Sign up for faster payments to get your claims paid straight back into your bank account rather than waiting for a cheque to arrive in the post
  • Check your current and previous claiming year history to see what you have previously claimed for, when and how much
  • View all of your plans in one place so you can see exactly what you're covered for as and when you need to
  • Keep your personal details up to date to make sure we can pay your claims quickly and easily and notify you throughout the claiming process

How can I access it?

Registering is quick and simple, all you'll need is your policy number and email address to complete the form below.

Policyholder Registration




Need printed policy documents?
Once registered you'll find your documents online, but if you need printed copies call Customer Services on 0370 908 3481 or contact us for a summary of cover or Ts&Cs.
Need help?

Cash and dental plans

Contact us or call customer services

Simply Cash Plan:

0370 908 3481*

Simply Dental Plan:

0370 908 3476*

Mon to Fri: 8am to 8pm
Sat: 9am to 5pm

*Some mobile networks charge for calls to 0800 numbers. Our 0370 number is free if you have mobile inclusive minutes available. If not it's still no more expensive than calling numbers starting 01 or 02

Already a Private Medical Insurance customer?

Contact us or call customer services on 

0800 294 6796 

Mon to Fri: 8am to 6pm

Join or call us online

Discuss your healthcare options by calling us free on

0800 980 6243

Mon to Fri: 8am to 8pm
Sat: 9am to 5pm