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Welcome to the existing customer zone

The hub for everything you and your family need to make the most of your plan.

Account login Register
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Registering for an online account instantly enhances your account, providing you with 24/7 access to:
  • Submit your claims
  • The status of your claims
  • Your policy documents
  • Previous claims details
  • How much of your entitlement you’ve used / have left
  • Your myWellbeing services
  • All your plan details including annual allowances
  • Personal details, that can be changed when you need to

How to make a Simplyhealth claim

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We take you through the step-by-step process of making a claim online. 


All you need is your login details, a device with a camera, and an internet connection. 

How to claim

Experiencing financial difficulties?

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If you are experiencing financial difficulty during these times, please contact us.


We have a range of support measures in place and would be pleased to discuss your options with you.

Contact us in confidence
Organisations that offer help

Exclusive access to antibody tests

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Together with Square Health, we're able to offer our customers a PHE-approved coronavirus antibody test
for £49 per person (normally £99), for up to 4 adults.

Find out more

Be rewarded for referring a friend

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Love your plan? Help us spread the health & wellbeing love.


You'll get a £40 multi retailer e-code every time a friend (or family member) joins Simplyhealth and your friend will get their first month free.

Refer a friend

Health treatments

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Putting the priority on your health and wellbeing. Learn more about the types of health treatments you could claim against with your Simplyhealth Plan, from physiotherapy to podiatry, online doctor to optical.

Discover the range of treatments
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Supporting our members through coronavirus


Find everything you need to get the most from your Simplyhealth plan during coronavirus.


Our coronavirus hub provides clear guidance for all our members. You can find answers to your health and wellbeing questions, get to know the new services available to you as we adapt to a different way of life, and discover what we're doing around the community. 

COVID-19 support
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Can't find what you're looking for or need to talk to us about cancelling?

Our support teams can help.
Get in touch with us using your preferred contact method. 

Contact details