Welcome to the existing customer area

The hub for everything you and your family need to make the most of your plan.
Registering for an online account instantly enhances your account. Our online portal provides 24/7 access to:
  • Your policy documents
  • Submit your claims
  • The status of your claims
  • Previous claims details
  • How much of your entitlement you’ve used / have left
  • Your myWellbeing services
  • All your plan details including annual allowances
  • Personal details, that can be changed when you need to
  • Change your level of cover to suit your needs
Account Login

Experiencing financial difficulties?

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If you are experiencing financial difficulty during these times, please contact us.


We may be able to offer a payment holiday, reduction in premium or other options may also be available.

Contact us in confidence

How to make a Simplyhealth claim?

Approved practitioners


We take you through the step-by-step process of making a claim online. 


All you need is your login details, a device with a camera, and an internet connection. 

How to claim

Exclusive access to antibody tests

Refer a friend

Together with Square Health, we're able to offer our customers a PHE-approved coronavirus antibody test
for £49 per person (normally £99), for up to 4 adults.

Find out more

Be rewarded for referring a friend

Love your plan? Help us spread the health & wellbeing love.


You'll get a £25 gift card every time a friend (or family member) joins Simplyhealth and your friend will get their first month free.

Refer a friend
Walking around town with a facemask on


Supporting our members through coronavirus


Find everything you need to get the most from your Simplyhealth plan during coronavirus.


Our coronavirus hub provides clear guidance for all our members. You can find answers to your health and wellbeing questions, get to know the new services available to you as we adapt to a different way of life, and discover what we're doing around the community. 

COVID-19 support
Get in touch with us
Can't find what you're looking for?

Our support teams can help.
Get in touch with us using your preferred contact method. 

Contact details

We exist to make it as easy as possible for people to access the healthcare treatments they need. This has been our purpose since 1872, and it still drives us today. We aim to serve as many people as possible in the UK – for the long term. We do this via health insurance services, lobbying, and helping our communities thrive.

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