Welcome to the existing customer area

Welcome to the Simplyhealth Existing Customer area - a hub for everything you and your family need to make the most of your plan.


Learn how easy it is to make a claim. Discover the simplicity of your online portal. And understand the different treatment options your plan may cover you for.

Access your Simplyhealth plan online


Registering for an online account instantly enhances your account. Our online portal provides 24/7 access to:
  • Your policy documents
  • Submit your claims
  • The status of your claims
  • Previous claims details
  • How much of your entitlement you’ve used / have left
  • Your myWellbeing services
  • All your plan details including annual allowances
  • Personal details, that can be changed when you need to
  • Change your level of cover to suit your needs
Account Login

How to make a Simplyhealth claim

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We take you through the step-by-step process of making a claim online. 
All you need is your login details, a device with a camera, and an internet connection. 
How to claim

Is your practitioner registered?


You're free to choose your own practitioner, and you don't need a referral from a GP.
What you do need, is a practitioner registered by the correct governing body.
Approved practitioners

Be rewarded for referring a friend

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Our refer a friend offer is available to any Simplyhealth member. 


Get a £20 gift card if a recommended friend or family member signs up to a plan. 

Refer a friend

Can't find what you're looking for?

Not a problem. Our team will help.

Fill in our contact form, get in touch via social, or give our customer service team a call on:

0370 908 3481

Mon to Fri: 8am to 8pm

Sat: 9am to 3pm

Send us a message

We exist to make it as easy as possible for people to access the healthcare treatments they need. This has been our purpose since 1872, and it still drives us today. We aim to serve as many people as possible in the UK – for the long term. We do this via health insurance services, lobbying, and helping our communities thrive.

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