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Frequently asked questions – for healthcare professionals


Here you'll find answers to some frequently asked questions. 

How can I be added to your list of recommended professionals?

We don't have a list of recommended professionals for our customers, we just ask that you are a member of your appropriate governing body(ies).

Do I need to send the receipt to Simplyhealth?

No - the receipt must be paid for by the patient who must then send the receipt to us to make the claim.

What information should be on my customer's receipt?

The receipt must show the amount they paid, the date the treatment took place, your professional contact details, the patient's full name and details of the treatment that was received.

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