SimplyPlan app

This section covers questions about the SimplyPlan app, including how to download it, how to register and sign in, and what's included within the app itself.

Using SimplyPlan

What is SimplyPlan? What do I use it for?

Smart phone with SimplyPlan app on screen

How to download our SimplyPlan app

If you're on a laptop or computer

If you’re reading this on your laptop or computer, have your phone or tablet ready next to you and follow these instructions:

  1. Unlock your device and open the app store
  2. In the search bar of your app store, type SimplyPlan and press search
  3. Click on the app titled SimplyPlan by Simplyhealth, our logo is the icon
  4. You’ll be taken to the information page, and from there, press install or download
  5. The app will be installed on your phone. Once installed, go to your home screen and find the icon. Tap it to open your app


If you're on a mobile device

If you're reading this on your mobile or tablet, and want to download SimplyPlan onto that device, click the relevant app store button below. You'll be taken to the app listing, and you can click download from there.

Registering, signing in, and forgotten password

How do I register for the SimplyPlan app?

How do I sign in to the SimplyPlan app?

How do I update my sign-in details?

What do I do if I've forgotten my password?

App support

What's the best way to add a picture of my receipt or supporting documents to my claim?

What will happen once I've submitted my claim?

Does the app access my phone data?

What personal information does the SimplyPlan app store?

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Covering how to make a claim, claim status, claim payment, etc.

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Your online account

Covering what's included in your online account and how to register and sign in.

Can't find your answer?

Our Help and Support hub is always evolving and we know we may have missed a few questions. If you can't find what you need, please reach out and get in touch with our team.