How to register your account
You can register your account using the button below. Once you click the link, you'll be taken to our registration screen, but it's worth reading the next few paragraphs to ensure you've got everything you need.
When you get to the registration page, you'll be asked to enter the email address you used to sign-up for your account. If you can't remember the email you used, or didn't add an email, please give our dedicated Digital team a call on 0300 100 1024. They're available Monday-Friday, 9am-5pm and are more than happy to help.
Once you've added your email, you'll be asked to create a unique, secure password.
For security purposes, your password must contain:
- A minimum of 10 characters
- Numbers
- Special characters (? @ $ #)
- A lowercase letter
- An uppercase letter
If your password doesn't contain the above you won't be able to continue, but a message will appear letting you know what's missing so you can rectify it.
After you've added both your email address and password in the correct boxes, click Create Account.
We'll then send you a Verification email to confirm it's you so look out for that in your inbox. It may be in your Spam or Junk folder, so be sure to check there if it doesn't arrive within 10 minutes. The email includes a link that you'll need to click, which will take you to a page to confirm your surname and date of birth. In some instances, we ask for extra validation, like policy number and postcode, but this is just for enhanced checks.
Once you've confirmed your account, you're all set to sign in.
