Managing your Simplyhealth plan online


We're here to guide you through your online account and the SimplyPlan app, to help you get the most from your plan.

  • How to register, sign in, and manage your plan online
  • How to make a claim online in minutes
  • How to download and use the SimplyPlan app

Our reasons for the switch

We’re working towards our commitment to making a positive impact on people and the planet. As part of this, we’re reducing our paper consumption and will no longer accept paper claims. 

That's why we've created this area, to help you make the move to our digital channels. You'll be able to claim as soon as you've had your treatment and have money back in your account quicker.  

We’ve got all the guides to help you go digital below, and if you need any support, please contact our dedicated Digital Adoption team on 0300 100 1024; they're on hand to provide assistance specifically around our digital channels.

Ready to start your journey?

The walkthrough guides

Woman holding a mug whilst at her laptop

1. How to register and sign in to your online account

In this section, we'll show you how to register your account, sign in for the first time and show you around the online area. 

Man making a claim online using laptop

2. How to make a claim online

This is where you can learn how to make a claim. We explain what information you'll need and guide you through the full process in a numbered step-by-step.

Woman making a claim through the SimplyPlan app

3. Downloading and using the SimplyPlan app

The final part of our guide is all about SimplyPlan, an app that allows you to make claims and manage your Simplyhealth plan on the go. We'll walk you through the basics, including how to sign in and how to make a claim. 

Download a guide to managing your account online

Your step-by-step guide to managing your plan online, including how to set up your online account.

Help is available

If you have any questions about using your online account or the SimplyPlan app, get in touch with our team on 0300 100 1024