Contact us
Live chat
The fastest way to connect with us!
Simply click on the button at the bottom right corner of the page to chat with our digital assistant, Sam.
Sam can assist you, or connect you with one of our team members between 9am - 6pm, Monday to Friday.
Looking for answers?
Our help and support hub has FAQs, videos, and digital guides to help you get the most from your Simplyhealth products.
Contact form
Use the drop-down options to leave a message in the form below, and a member of our team will get back to you as soon as possible.
Need to know what you can claim for? Just click here to find a breakdown of what you're entitled to, and how much money you have left for the current claiming year. You'll need to register or login first.
Response times can vary, can we help you find what you need now?
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Keep your personal information up to date so we can keep you updated about your plan and your claims. Click here to review your personal details and make any changes. You'll need to register or login first.
Response times can vary, can we help you find what you need now?
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Click here to view your renewal document and your new policy documents, including the terms and conditions effective from your renewal date.
Response times can vary, can we help you find what you need now?
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Download our SimplyPlan app to get access to these services. Login with your Simplyhealth details or register for an account (which should only take a few minutes)
Download the SimplyPlan app today on the Google Play Store for Android, or the Apple App Store for Apple users.
Response times can vary, can we help you find what you need now?
Our Digital Assistant, Sam, can talk you through these services and how they work as well as provide quick links to get you started.
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Setting your plan up online is the key to getting the most out of your cover with Simplyhealth. Register or login here or download our SimplyPlan app to get started.
Response times can vary, can we help you find what you need now?
Our Digital Assistant, Sam, can help you register, sort out common issues and provide quick links to get you started.
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Please click here to fill our online bereavement form.
The fastest and most secure way to make a claim is in your online account or through our SimplyPlan app. You'll need to register or log in first.
Download the SimplyPlan app today on the Google Play Store for Android, or the Apple App Store for Apple users.
Response times can vary, can we help you find what you need now?
Our Digital Assistant, Sam, can tell you what you need to make a claim and provide quick links to get you started.
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Find out what's happening with your claim here. Scroll down to see what each status means. You'll need to register or login first.
Response times can vary, can we help you find what you need now?
Our Digital Assistant, Sam, can explain how to find the status of your claim and what it means, as well as provide quick links to to get you started.
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Click here to see your previous claims. You'll need to register or login first
Response times can vary, can we help you find what you need now?
Our Digital Assistant, Sam, can tell you how to find your previous claim and provide quick links to get you started.
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
If the company you work for pays for your plan for you, you'll need to contact your HR department to make the change. If you pay for your plan yourself, fill in our form and let us know what level of cover you want.
Alternatively, call our Customer Options team to discuss the changes you want to make. Call 0370 908 3481. We're here between Monday to Friday from 8am to 6pm but not on bank holidays.
If the company you work for pays for your plan for you, you'll need to contact your HR department to make the change. If you pay for your plan yourself, fill in our form and let us know what level of cover you want.
Alternatively, call our Customer Options team to discuss the changes you want to make. Call 0370 908 3481. We're here between Monday to Friday from 8am to 6pm but not on bank holidays.
If the company you work for pays for your plan for you, you'll need to contact your HR department to make the change. If you pay for your plan yourself, fill in our form and let us know the name and date of birth of the person you want to add or remove from your plan.
Alternatively, call our Customer Service team to discuss the changes you want to make. Call 0370 908 3481. We're here between Monday to Friday from 8am to 6pm but not on bank holidays.
Let's make sure you have a plan that's right for you. Talk to us today to see what we can offer. We're waiting for your call on 0370 908 3304. We're here to Friday 9am - 6pm but not bank holidays.
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Just click here to update your bank details. You'll need to register or login first.
Response times can vary, can we help you find what you need now?
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
We can help you stay covered. We'd love to have a chat with you to see what we can offer. We're waiting for your call on 0330 102 5335 We're here Monday to Friday 9am - 6pm
Alternative plans can be viewed by clicking this link - Health plans | Simplyhealth
Or if you'd like to cancel your plan we'll take care of it. Fill in our contact us from here and tell us why you want to cancel your plan today.
We'll aim to contact you within 3 working days by email (please check any junk emails for any replies).
Don't put your health on the back burner!
If you're feeling the pinch let's see what we can do
If your policy is a 12 month contract please contact us to discuss alternative options, alternative plans can be viewed by clicking this link - Health plans | Simplyhealth
Call us today on 0300 100 1194 (Mon-Fri 9am-6pm)
You'll miss out on:
- With our Health Plan you have unlimited 24/7 GP access
- Spreading the cost of your check-ups and treatments
- Rewards and discounts to help you stay healthy
- Fast online claims process, money back in your bank account
Not able to call today? No problem, just add your contact details into the form and one of our team will get back to you by phone or email to take you through your options. We’ll contact you within 3 working days, faster if we can! (please check your junk and spam folders for any replies).
Keep your personal information up to date so we can keep you updated about your plan and your claims. Click here to review your personal details and make any changes. You'll need to register or login first.
Response times can vary, can we help you find what you need now?
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Download SimplyPlan to:
- Make a claim and check it's progress
- Check what you can claim and how much entitlement you have left
- View your previous claims
- Keep your personal information updated
- Book an appointment at a time that suits you, 24/7
- Arrange repeat prescriptions
- Have online physiotherapy assessments
- Access counselling and advice
Download the SimplyPlan app today on the Google Play Store for Android, or the Apple App Store for Apple users.
Response times can vary, can we help you find what you need now?
Important: Before submitting a support request for any issues with our Simplyplan app, please make sure you've updated to the latest version.
Still need to talk to us? We're here to help, just fill in our form with a full description of your query and we'll get back to you by email in working hours.
Please note: your email address and phone number will be added to your account so we can use them to communicate with you about your plans in the future. This won't be used for any marketing purposes unless you tell us you would like to opt in.