My online account

This section covers questions about your online account, including how to register, sign in, and change your password. 

To speed things up, we've included direct links within the FAQs so you'll be taken to the correct information within your account when you click them.

Using your online account

What is my online account and what do I use it for?

How do I know my data is secure?

Registering and signing in

How do I register for an online account?

How do I sign in to my online account?

How do I reset my password?

How do I update my sign-in details?

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Managing your plan

Covering how to update your details, change your level of cover, renewals, etc.

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Covering how to use the SimplyPlan app and how to register/log in. 

Can't find your answer?

Our Help and Support hub is always evolving and we know we may have missed a few questions. If you can't find what you need, please reach out and get in touch with our team.