Frequently asked questions


Here you'll find answers to some of the questions that are frequently asked by our customers.


What's the difference between a cash plan and Private Medical Insurance (PMI)?

Find out more


Individuals


Frequently asked questions by customers with individual or family cover.

Individuals FAQs


Employer paid policies


Frequently asked questions by customers whose employer pays for their plan.

Employer paid policies FAQs


Businesses


Frequently asked questions by our corporate clients.

Businesses FAQs


Simplyhealth apps


Frequently asked questions by customers about our Simplyhealth apps.

Simplyhealth apps FAQs
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