Frequently asked questions


Here you'll find answers to some of the questions that are frequently asked by our customers.


What's the difference between a cash plan and Private Medical Insurance (PMI)?


Individuals


Frequently asked questions by customers with individual or family cover.


Employer paid policies


Frequently asked questions by customers whose employer pays for their plan.


Businesses


Frequently asked questions by our corporate clients.


Simplyhealth apps


Frequently asked questions by customers about our Simplyhealth apps.

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