Business health cover for creative, marketing & media agencies

Ideas drive your agency. But pressure can break the people behind them. Simplyhealth provides wellbeing solutions to keep creative talent healthy, supported, and able to perform their best.

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When creative pace meets rising burnout

Agency life is fast, demanding and deeply collaborative1. Even one absence can ripple through deadlines, client relationships, and team morale. 70% of professionals in media, marketing and creative roles experienced burnout in the past year2. Supporting wellbeing isn’t a “nice‑to‑have” – it’s a strategic investment.

The solution: simple, affordable business health cover

Simplyhealth gives your agency easy, everyday access to healthcare and wellbeing support. Built for speed, simplicity and the realities of creative work.


Why agencies choose Simplyhealth

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     Fast to launch: minimal admin for alreadystretched teams

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    Affordable: perfect for SMEs and growing agencies

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    24/7 online GP* and mental health support*: anytime, anywhere

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    Effortless digital‑first experience: no referrals or pre‑approvals needed

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    Used and valued: everyday benefits employees value

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    Pre‑existing conditions covered**

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*These services are not included in the Simply Dental Plan and are provided by third-party providers.

**Excluding the Simply Dental Mouth Cancer Cover benefit. Full terms and conditions for this plan can be read here. The New Child Payment benefit under Simply Health Plan has a 6-month qualifying period.

Key benefits that make a real difference

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Cut burnout

with accessible mental wellbeing support for high-pressure roles.3

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Boost morale & resilience

as your team powers through busy periods, deadlines and pitch cycles.4

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Retain creative & specialist talent

in a market where churn is expensive and continuity matters.5

How our solutions work for agencies

Fast to implement. Easy to manage. Built for creative pace.

1

Get set up fast

Perfect for small teams or agencies without dedicated HR support.  Simple to roll out and even simpler to manage.

2

Give staff 24/7 access to care

Whether hybrid, remote or on the go, support is always available.

3

See the impact

Use clear data to show your commitment to ESG and responsible employment with ease.

Choose from three corporate health plans

Three flexible business health plans designed with tight budgets and fast‑moving teams in mind.

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Simply Essentials

Our annual digital healthcare subscription gives fast, affordable access to essential health services. Any time. Anywhere.

  • 24/7 online GP and nurse appointments

  • 24/7 mental health support

  • 24/7 life advice helpline

  • Digital muscle and joint pain assessments.


Simply Essentials is provided by Simplyhealth Guidance and is not an insurance product regulated by the FCA.

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Simply Health Plan

Our comprehensive health plan includes claimable benefit pots (up to annual limits) towards everyday healthcare.

Everything included in Simply Essentials, plus:

  • Money back towards dental, optical, physio, diagnostic scans and more.


Simply Health Plan is an insurance product regulated by the FCA.

Smiling woman in a white hijab and glasses, holding a smartphone, wearing a mauve blazer in a modern, brightly lit setting.

Simply Dental Plan

Our digital-first dental insurance plan is designed to keep your workforce smiling and productive.

  • Money back towards check-ups, hygienist appointments, X-rays, complex treatments and more

  • Worldwide emergency cover with a 24-hour helpline for peace of mind.


Simply Dental Plan is an insurance product regulated by the FCA.


Terms and conditions apply to all plans.

Some of these services are provided by third party providers.

On-demand services, wherever they’re needed

All plans include access to discounted and self-pay health and wellbeing services. Staff can browse, book, and pay through the SimplyPlan app or online,  choosing only what they need, when they need it.


Benefits include:

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    Up to 20% off prescription eyewear*

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    Discounted physio at 300+ clinics (no referral)

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    Neurodiversity assessments (results in under a month)

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    Discounted scans, including early access to mammograms

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    Gut health and dietitian consultations

    *Excludes contact lenses

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Why is employee health cover important for creative, marketing & media agencies?

52% of creators

have experienced burnout as a direct result of their career.6

1.8 million people

are currently on an NHS mental health waiting list.7

44% of creatives

have experienced depression in their lifetime.8

Staff tend to stay less than three years

on average in marketing and PR agencies. Some of the lowest retention across sectors.9

Nearly two full working weeks

are lost per year, per employee due to sickness absence.10

£674 lost per year

to sickness absence per employee.11

Join 7,000 businesses who trust Simplyhealth

With over 150 years of making healthcare simple, we help creative agencies build happier, healthier, higher‑performing teams. Start your quote today.

Insights that matter to creative teams

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Exceptional service

97% of dental calls answered
within 48 seconds.


(Jan-Sept 2025)

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Quality clinicians

95% of patients felt confidence and trust in the GP they spoke to.


(Jan-Sept2025)

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Fast claims

Average 1.2 days to process and approved payments are issued within 3 working days.

Trusted by leading organisations

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We chose Simplyhealth to enhance our benefits portfolio as PMI wasn’t an option for our whole workforce. This solution helps us to support our staff with their mental physical wellbeing. I’d recommend Simplyhealth for their good customer service, functional and well-designed app and portals, and a product I’ve personally used to claim back money on everyday healthcare.

Holly Underwood, Head of Human Resources

AFC Bournemouth

November 2025

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The customer service is 100%, the products are fantastic for the cost – the ease of accessing your claim through the app is so easy and effortless compared to other expense claims systems. Simplyhealth show that they really care about the offer to support wellbeing and are always there to help, support with queries and develop as a provider.

Sharon Lord, Health and Wellbeing Lead

Northern Care Alliance NHS Foundation trust

June 2024

Start protecting your people today

Get a quote in minutes and give your teams instant access to 24/7 care.

Frequently asked questions

What is employee health cover for creative teams?

Employee health cover gives creative teams a single, scalable wellbeing solution with affordable access to everyday healthcare, mental wellbeing support and preventive services. It helps agencies cut absence, boost retention and strengthen their duty of care.

Is business health cover really worth it for an agency like ours

Business health cover can make a real difference for creative agencies. With burnout, absence and churn impacting performance, wellbeing support helps reduce pressure, improve resilience and keep talented people energised and engaged.

How does health cover help with recruitment and retention of creative talent?

Today’s professionals expect strong wellbeing support, not just competitive salaries. Health cover boosts your employer brand, helping you stand out in a crowded market. It also improves retention by giving people confidence that they’ll get support when they need it.

How much does an employee health plan typically cost?

Costs vary by the number of employees being covered and the plan selected. Get your business health plan quote today in minutes - Start a quote

How easy is it to set up and manage as an HR team?

Simplyhealth plans are built for simplicity. Setup is fast, ongoing admin is minimal, and employees can manage their own access. As your agency grows or changes, updating your plan is easy, with support available whenever you need it.

Are pre-existing conditions covered?

Yes. Unlike traditional private medical insurance (PMI), Simplyhealth plans cover pre-existing conditions*, focus on prevention and early treatment, whilst offering a cost-effective way to keep your workforce healthy and productive.


Please note: The Simply Dental Plan does not cover:

  • Treatment for dental accidents occurring before the policy start date

  • The Simply Dental Mouth Cancer Cover benefit for pre‑existing conditions

Please read the full terms and conditions.


The New Child Payment benefit under the Simply Health Plan has a 6‑month qualifying period before claims can be made.


Simply Essentials plan is not an insurance product regulated by the FCA.

What's the difference between Simplyhealth plans and private medical insurance (PMI)?

Traditional PMI typically covers major medical events like surgery in private hospitals but excludes routine care and pre-existing conditions*. Simplyhealth focuses on everyday healthcare needs, with some of our plans including 24/7online GP access, mental health support, and money-back towards dental, optical, and physiotherapy - helping to address some of the health issues most commonly linked to sick days.

 

*Specific coverage will vary depending on the provider and plan.

What data and reporting do we get to track benefit usage and ROI?

You'll receive detailed MI (management information) data showing usage patterns, engagement rates, and trends across your workforce. This reporting helps HR teams demonstrate value to leadership, identify areas where employees need more support, and make informed decisions at renewal time.

References

1. https://livespot360.com/blog/experts-warn-of-rising-burnout-and-mental-health-issues-among-creatives-amid-social-and-economic-pressures/

2. https://campaignbrief.com/mentally-healthy-survey-2024-reveals-70-of-industry-has-experienced-burnout

https://lbbonline.com/news/mentally-healthy-survey-2024-70-of-industry-reports-burnout

3. 1 in 3 employees say if they had seen a GP sooner they would have taken fewer sick days

Ref: Simplyhealth via Opinium surveys of 500 HR decision makers in the UK, and 2000 employees (21st May – June 2024)

4. www.cipd.org/globalassets/media/knowledge/knowledge-hub/reports/2023-pdfs/8436-health-and-wellbeing-report-2023.pdf

5. www.newsbytesapp.com/news/business/67-employers-boost-preventive-care-amid-rising-medical-costs/story

6. www.agilitypr.com/pr-agency-news/burnout-emerges-as-a-barrier-to-growth-in-the-creator-economy-with-half-of-creators-suffering/

7. www.england.nhs.uk/publication/nhs-mental-health-dashboard

8. 44% of creatives have experienced depression in their lifetime. Study conducted by the nonprofit organisation Creative Many www.theheymateproject.com/blog/breaking-the-stigma-addressing-mental-health-in-the-creative-industries

9. www.linkedin.com/pulse/staff-attrition-growth-rates-uk-design-marketing-50-andrew-ellis-nunn-fj5qe/

10. https://a.storyblok.com/f/273343/x/ebf1a1799a/health-and-wellbeing-report-2025-simplyhealth.pdf

11. Simplyhealth estimations based on:

ONS, 2022, Earnings and hours worked, industry by four-digit SIC: ASHE Table 16.7a,

https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/datasets/industry4digitsic2007ashetable16

Sickness absence in the UK labour market: 2022, Table 21b Number of days lost through sickness absence per work

www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/datasets/sicknessabsenceinthelabourmarket

Calculation: Daily rate calculated from median salary. Daily rate assumed to be 230 days, based on a full-time employee working 5 days a week and 52 weeks in a year, less 22 days annual leave & 8 public holidays.