Simplyhealth launches appointment-free prescription treatment
Simplyhealth becomes the first UK health plan provider to offer members prescription treatment without an appointment.
Around 700,000 members gain 24/7 clinician-led prescribing across eight condition areas, free consultations, up to 10% off treatment and next-day delivery.
Simplyhealth, a leading healthcare services and health plan provider, today becomes the first UK health cash plan provider to offer members discounted access to digitally-enabled private prescribing. Members can complete an online consultation at any time, without needing an appointment, phone call or video consultation. A qualified clinician reviews each case and, where appropriate, issues a prescription for treatment.
The Online Prescription Services, provided by Evaro for Simplyhealth, launches today to all Simplyhealth members - circa 700,000 members across individual, employee-funded and employer-funded plans. From within the Simplyhealth portal or app, members complete a free online consultation at any time of day; Evaro's regulated prescribers review each case and, where appropriate, issue and dispense medication from its in-house pharmacy, with discreet delivery, often next day, and up to 10% off listed treatment prices. The entire pathway - consultation, prescription, delivery and aftercare - happens in one place, with no need to navigate separate providers.
Launch categories span women's health, men's health, general health, gastrointestinal conditions, weight loss, smoking cessation, allergy and hay fever, and travel health, with dental infection treatment available to Denplan members. All treatments are prescribed only where an Evaro clinician deems them clinically appropriate.
The launch comes as UK health plan providers and insurers move beyond claims payment into everyday care delivery, competing on how fast members can move from symptom to treatment. Simplyhealth's research, published in its Access Gap 2026 report, found that more than half of UK employees (52%) delayed seeking medical care in the past year, only 12% report that they can usually get a same-day GP appointment, and employees lost an average of 2.1 working days a year each to delayed or difficult access to healthcare - at a cost of £17 billion to the UK economy.
Sonya Bryson, Managing Director, Simplyhealth, said:
"We believe everyone should be able to access healthcare when they need it, regardless of how busy their schedule is or the barriers they face in getting an appointment. Many of the conditions people seek treatment for don't require a face-to-face consultation. They need a safe clinical decision and access to appropriate treatment, quickly.
“Our recent research found that more than half of employees delayed seeking healthcare because accessing care felt too difficult or time-consuming. By introducing online prescription services through the plans our members already have, we're making it easier to get treatment earlier, in their own time and at a lower cost."
The service is provided by Evaro, the NHS-licensed digital healthcare platform that has served more than two million patients across 500+ treatments and 80+ conditions. Evaro holds comprehensive regulatory credentials including CQC and GPhC licenses, with NHS integration enabling GP record access for safer prescribing. Evaro delivers the full pathway in-house - consultation, prescribing, dispensing, delivery and aftercare - and integrates simply into a partner platform.
Dr Thuria Wenbar, CEO and co-founder, Evaro, said:
"Thirty years ago you took a morning off work to queue in a bank branch; now you move money in a few seconds from your phone. Healthcare is the last part of daily life still built around queues, and the reality is there will never be enough doctors to see everyone face to face. We're proud to be working with Simplyhealth to make accessing treatment faster and easier for its members. Digital prescribing can remove many of the barriers associated with traditional healthcare pathways, helping people get clinically appropriate treatment quickly while reducing real pressure off general practice."
The Online Prescription Services, provided by Evaro for Simplyhealth, is delivered within Simplyhealth's own platform and runs alongside its existing 24/7 GP and mental health support. All clinical services - consultation, prescribing and dispensing - are provided by Evaro. Treatment costs are claimable only under specific benefits, which vary by plan.
Download The Access Gap report: Building healthcare around real working lives
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