This ‘in the moment’ telephone support is designed to help when it’s needed the most. The counsellor will help address the problem confidentially, talk through the options and agree next steps – so you and your dependants don’t have to face a crisis alone.
Next steps may be more formal support. We can help there too. Structured telephone or video therapy could be offered, and arrangements made to match the person being treated with an experienced counsellor who can provide the support needed.
Whilst teenagers may be struggling, we understand that those supporting them may be overwhelmed themselves. These services are available to anyone named on the health plan. We’re all only human. It’s OK to not feel OK. Any emotion felt strongly can be overwhelming. Whatever you or your dependants are struggling with, we're here to help.