24/7 GP access

Speak to a doctor today with phone and video appointments

Avoid the waiting room
GP appointments 24/7, wherever you are
Get medical advice, private prescriptions and referrals
Choose from a male or female GP

Peace of mind, when you need it

More than 80% of patients had their concern managed within their appointment, without the need for any onward referrals or care (HealthHero Analytics - February 2024)

24/7 appointments that suit you

You can speak to a GP 24 hours a day, 7 days a week.

And you can pick an appointment time to fit your schedule.

Referrals

If you need to see a specialist, the GP can provide you with an open referral letter, helping you get the care you need.

Prescriptions

If the GP feels it’s clinically appropriate, they can issue you with a private prescription*.

You can collect this from your local pharmacy or you can have it delivered to your door.

*Medication and delivery charges apply. Geographical restrictions apply.

Woman sat in chair at home talking to GP via video on smart phone

What can an online doctor treat?

Doctors can support with many of the same things as your local GP. Some of the most common things are:

Colds, flu and other minor infectious symptoms
Skin issues, including rashes, moles, and other skin lumps
Women's health, including contraception
Ear, nose and throat problems, including hayfever
Men's health, including prostate problems
Back and neck problems, including sciatica
Stomach and bowel problems, including indigestion

Man holding toddler in arms whilst having video call on smart phone

Your online family doctor

If you have family members named on your plan, they can also access the online GP service.

What is an online GP?

An online or video doctor is a digital health service offering remote appointments and consultations with registered GPs using a smartphone or tablet.

Appointments can be held over video or telephone and can often be provided on the same day they're requested. The video service differs from phone appointments as it offers a face-to-face experience, and patients can show visible symptoms on the video call.

Advantages of online doctor appointments:

You can get an appointment quickly and at a time that suits you, with video consultations available 8am - 10pm and telephone appointments 24/7
You can have a face-to-face conversation from anywhere
No waiting rooms by booking the exact time of your appointment

Trusted by over 1 million people

Great and easy app to use. Great service and very quick to pay; so easy to raise a claim and it was paid within 3 days. You have made the customer journey very easy indeed.

- Amanda, October 2023

Get a health plan

How it works

Once you’ve got your 1-2-3 Health Plan, you just need to download our SimplyPlan app or log in to your Simplyhealth account.

Then you can:

Book a GP appointment at a time that suits you, 24 hours a day
Access muscle and joint pain assessments, for guidance on your next steps towards recovery
Access a 24/7 helpline for mental health support and advice

Become a member

From £20 a month, our 1-2-3 Health Plan is your everyday health buddy.

Talk to an online doctor or counsellor when you want, 24 hours a day
Claim back the costs for your regular health check-ups
Get money back for dental treatment, prescription glasses, physio and more
Enjoy amazing rewards to stay healthy