Where does my practitioner need to be registered?

We like to let you choose your own practitioner. Then it can be somebody familiar, or who you’re comfortable with. You don’t need to get a GP or medical referral either. You’re welcome to choose NHS or private.

We would never question the standard of any past services received. But to be claimable, your chosen provider must be registered as appropriate. We do this with you in mind, to ensure you receive the best possible treatment:


Physiotherapy on knee

Must be registered with


Health and Care Professions Council (HCPC)

Visit register


Lady with back pain in need of an osteopath

Must be registered with


General Osteopathic Council (GOsC)

Visit register

Chiropody/ Podiatry

Chriopodist working on feet

Must be registered with


Health and Care Professions Council (HCPC)

Visit register


Chiropractor working on lady's back

Must be registered with

General Chiropractic Council (GCC)

Visit register

(Providers cannot legally call themselves one if they’re not on the register. This also means we’re unable to cover student or trainee providers. They won’t be on the full register until they’ve finished their training and exams.)

Checking a practitioner’s registration is easy. Each governing body has its own website, and register search. You can access them by clicking the links above. Visit their site at any time. Type in the name of your practitioner and check their status.


The GOsC and the GCC even have a location search function. You can search with your postcode to find local, registered professionals. Then you can find a claimable provider, straight away.

Once you’ve found somebody who’s registered, and you’re happy with them, book your session. When your treatment is complete and paid for, get a full receipt and send that claim into us.

We’ll take care of the rest. 

Acupuncture and Homeopathy

We also cover acupuncture and homeopathy treatments.

These professions aren’t protected by law, so providers don’t need to be on a specific register.


But just in case you need a little help finding somebody:

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