Where does my practitioner need to be registered?

We like to let you choose your own practitioner. Then it can be somebody familiar, or who you’re comfortable with. You don’t need to get a GP or medical referral either. You’re welcome to choose NHS or private.

We would never question the standard of any past services received. But to be claimable, your chosen provider must be registered as appropriate. We do this with you in mind, to ensure you receive the best possible treatment:

Physiotherapists

Must be registered with

 

Health and Care Professions Council (HCPC)

Visit register
Find out more

Osteopaths

Must be registered with

 

General Osteopathic Council (GOsC)

Visit register
Find out more

Chiropody/ Podiatry

Must be registered with

 

Health and Care Professions Council (HCPC)

Visit register
Find out more

Chiropractors

Must be registered with


General Chiropractic Council (GCC)

Visit register
Find out more

(Providers cannot legally call themselves one if they’re not on the register. This also means we’re unable to cover student or trainee providers. They won’t be on the full register until they’ve finished their training and exams.)

Checking a practitioner’s registration is easy. Each governing body has its own website, and register search. You can access them by clicking the links above. Visit their site at any time. Type in the name of your practitioner and check their status.

 

The GOsC and the GCC even have a location search function. You can search with your postcode to find local, registered professionals. Then you can find a claimable provider, straight away.
 

Once you’ve found somebody who’s registered, and you’re happy with them, book your session. When your treatment is complete and paid for, get a full receipt and send that claim into us.
 

We’ll take care of the rest. 

Acupuncture and Homeopathy

We also cover acupuncture and homeopathy treatments.
 

These professions aren’t protected by law, so providers don’t need to be on a specific register.

 

But just in case you need a little help finding somebody:


Acupuncture: www.acupuncture.org.uk/
 

Homeopathy: www.britishhomeopathic.org/

Find out more

Contact us

New Customers

Discuss your healthcare options by calling us on

0330 102 5392

Mon to Fri: 8am to 8pm

Sat: 9am to 2pm

Existing Customers

Call customer services on

0370 908 3481

Mon to Fri: 8am to 8pm

Sat: 9am to 3pm