All our policies are different and it is important that you refer to your policy document for more information on your policy. Your policy document will tell you how to claim, what is and is not covered under your policy, and how to add partners or children to your policy.
Are you a Group Secretary?
We want to help you manage your group policy as simply as possible. So, we aim to keep your administrative involvement to a minimum.
If you have been nominated by your company to act as a Group Secretary, we can tell you about administering your group and what happens when members leave your group. You may want to know how your employees add partners and children.
Administering your group
As a Group Secretary we ask you, where appropriate, to:
- Forward application forms from employees joining the group to us
- Forward any payment
- Distribute policy documentation to employees
- Tell us when employees leave the group
To safeguard confidentiality we deal directly with employees over their claims.