FAQs - Healthcare professionals

Here, you'll find answers to some of the questions that healthcare professionals of all types typically ask.

Common questions


Common questions

How can I be added to your list of recommended professionals?

We don't have a list of recommended professionals for our customers, we just ask that you are a member of your appropriate governing body(ies).

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What information should be on my customer's receipt?

The receipt must show the amount they paid, the date the treatment took place, your professional contact details, the patient's full name and details of the treatment that was received.

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Do I need to send the receipt to Simplyhealth?

No - the receipt must be paid for by the patient who must then send the receipt to us to make the claim.

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