How to claim

Follow the steps below and enjoy access to affordable healthcare.

Dental Claim Step 1
   Attend your appointment

Claim Step 2
   Complete your claim form and post it to us along with your receipt

Claim Step 3
   We will process your claim

Step 4 Dental
   You'll receive money back in your bank account usually within a few days

Get your money back faster:

Save time and avoid postal delays or lost cheques by getting claims paid straight into your bank.

Log in or register for Online Self Service today and complete the online form and we'll set up your direct credit within 7 working days. Alternatively, you can call our Customer Services team.

All future claims will then be paid directly into your nominated account.

Claims history for your account can be viewed online once you have registered with Online Self Service.

Request a claim form

Order a claim form today and we'll send it to you in the post within five working days. All you have to do is register or log in to Online Self Service to request a personalised form. 

Alternatively, you can give our Customer Services team a call on 0370 908 3476*.

Send your claims correspondance to:

Simplyhealth, Customer Services, Alan Child House, Borden Gates, Andover, Hampshire, SP10 2RT

*Calls to 03 numbers are no more expensive than calling numbers starting with 01 or 02 and are included in free call packages from landlines and mobiles.

Contact us

Contact us or call customer services

Simply Cash Plan:

0370 908 3481

Simply Dental Plan:

0370 908 3476

Mon to Fri: 8am to 8pm (excl Bank Holidays)
Sat: 8am to 5pm
Useful Documents
This 'how to' claim guide helps you fill in your claim form.

pdfIcon How to claim guide.pdf (362kb)

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