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As an existing customer you'll find all you need to know in this section about making a claim, changing and managing your plan.

You can manage your account online by registering with our Online Self Service. You'll need to make sure you have your policy number and email address to hand.


Simply Cash Plan

Cash back towards everyday optical care, healthcare bills, plus dental treatment.

Find out about our printable claim forms 

Simply Personal Health

Flexible private health insurance where you choose the cover you need for you and your family.

Find out about our printable claim forms 

Simply Dental Plan

Manage the costs of routine dental appointments and get insurance for the unexpected.

Find out about our printable claim forms 

Simply Accident Plan

An affordable plan which offers protection for minor and also more serious accidents.

Find out about our printable claim forms 

Need help?

Cash and dental plans

Contact us or call customer services

Simply Cash Plan:

0800 980 7890

0370 908 3481*

Simply Dental Plan:

0800 980 7891

0370 908 3476*

Mon to Fri: 8am to 8pm
Sat: 9am to 5pm

*Some mobile networks charge for calls to 0800 numbers. Our 0370 number is free if you have mobile inclusive minutes available. If not it's still no more expensive than calling numbers starting 01 or 02

Need help?

Private Medical Insurance

Contact us or call

0800 294 7302

Mon to Fri: 8am to 6pm

Win prizes with Simplyhealth

Join our research panel, give feedback on your experience with Simplyhealth and in return you will have the chance to win some great prizes.

Our complaints process

We may not always get it right, but we're determined to improve. View pdfs of our complaints procedures

 cash or dental plans

 private medical insurance