Existing Customers

Existing Customers

How can we help?

We believe in making things as straightforward as possible for you.

As an existing customer, this is where you'll find all you need to know about your plan, such as making a claim or accessing your policy documents.

Online Self Service 

Online Self Service allows you to access and manage your Simplyhealth plan when it suits you. You can claim online, get your terms and conditions and a summary of cover.

Find out more


How to claim 

Simply Cash Plan

Find out how to claim online with your B&Q cash plan

Find out more

Contact us

You can talk to us about your policy by calling us free on

0370 908 3481 * 

Mon to Fri: 8am to 8pm
Sat: 9am to 5pm 

*03 calls cost no more than 01 and 02 calls and are included in free call packages from landlines and mobiles  

Award winning service

Simplyhealth is an award winning cash plan and dental insurance provider and we have won awards for:

  • Delivering personal customer service
  • Providing excellent health plans
Secure website

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