How to claim

Follow the steps below and enjoy access to affordable healthcare.


CP Claim Step 1
   Attend your appointment


Claim Step 2
   Complete your claim online or post it to us along with your receipt


Claim Step 3
   We will process your claim


Step 4 Dental
   You'll receive money back in your bank account usually within a few days 



To claim on your hospital benefit you can send us the original discharge letter provided to you by the hospital. Alternatively, please complete the 'patients details' section on the back of the paper claim form and ask a hospital representative to complete the 'Admission details'.

Get your money back faster:

Save time and avoid postal delays or lost cheques by getting claims paid straight into your bank.

Log in or register for Online Self Service today and complete the online form and we'll set up your direct credit within 7 working days. Alternatively, you can call our Customer Services team.

All future claims will then be paid directly into your nominated account.

Claims history for your account can be viewed online once you have registered with Online Self Service.

Request a claim form

Order a claim form today and we'll send it to you in the post within five working days. All you have to do is register or log in to Online Self Service to request a personalised claim form or complete the online claim form.  Alternatively, give our customer services team a call on  0370 908 3481.

Send your claims correspondance to:

Simplyhealth, Customer Services, Alan Child House, Borden Gates, Andover, Hampshire, SP10 2RT