About Simplyhealth

Who we are, what we stand for

In a world where so many people can't be bothered, we're proud to be the healthcare company that can.

We believe in helping people access affordable healthcare and delivering exceptional personal customer service. Simplyhealth as it stands today, now covers nearly four million people with health plans (more than any other company) and 20,000 companies choose us as their healthcare provider.

You may have known us as HSA, BCWA, HealthSure, LHF, Totally Active, Remedi or Medisure. Our name has changed, but what's not altered is our award winning commitment to do the right thing by our customers.

In March this year, we won the award for Customer Commitment at the Institute of Customer Service (ICS) Customer Satisfaction Awards.

Long term commitment

Throughout our 140 years history our mission has always been to provide people with affordable healthcare, whatever the financial climate.

We're committed to our mutual values and supporting our communities. With no shareholders we only invest our profits into running the business or distribute them to worthy causes.

Last year we donated £1.6m to national health related charities and local causes in Andover, Bristol, Leeds and Manchester.

Click the infographic to view full size in Flickr

Simplyhealth's timeline 1800 - 2012
Contact us

You can talk to us about your policy by calling us free on

0370 908 3481 * 

Mon to Fri: 8am to 8pm
Sat: 9am to 5pm 

*03 calls cost no more than 01 and 02 calls and are included in free call packages from landlines and mobiles  

Award winning service

Simplyhealth is an award winning cash plan and dental insurance provider and we have won awards for:

  • Delivering personal customer service
  • Providing excellent health plans
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