If you or anyone in your business has a question about the company paid Simply Cash Plan and can't find the answer in the plan's policy document (terms and conditions), check out some of the common questions below.
If there is a question that we haven't answered feel free to call us on 0300 100 1188 Mon - Fri 9am-5pm with your query, or contact us.
The easiest way to tell us about any changes to the number of employees on your plan is to email the starters or leavers to us at firstname.lastname@example.org
Around the 18th of each month.
To talk to us about your existing company paid Simply Cash Plan or to upgrade by adding more Choices to your plan, please call our Client Support Team on 0800 980 7517 (Mon-Fri 9am-5pm).
Yes. We want to make managing your corporate account as simple as possible, putting you in control to instantly access and make changes to your account at a time convenient to you. That is why we have created Corporate Self Service, so you can update employee details and add starters and remove leavers.
You simply need to register your account and you will have access to your employee details online. You can even add several different people as administrators.
Register online here at www.simplyhealth.co.uk or call the Client Servicing Team on 0800 980 6570
Our company paid products include the Simply Cash Plan, Simply Dental Plan and Private Medical Insurance. We also offer tailor made cash plans and private health administrative services for larger clients (500+ employees).
Employees with mobility problems may like to check out our Simplyhealth Store which provides a wide range of practical products designed to help them inside and outside work.
We include a personalised claim form and priority pre-paid envelope in each employee's welcome pack. They complete this, enclose their treatment receipt and send it to us at Simplyhealth, PO Box 1932, Andover SP10 9DJ.
Payment up to their annual limit is made straight into their bank account usually within 5 working days.
Each time they claim, they'll be sent a new claim form along with their direct credit remittance statement.
If they need any more, the quickest way is to request one through the existing customers section of our website
Otherwise, contact our Customer Service Team on 0370 908 3481 and they'll send one by post.
For details of their own plan; benefit levels; what they can claim; paying for further cover; or buying similar benefits for family members; employees should call our Customer Service team on 0370 908 3481 (Mon-Fri 8am-8pm; Sat 9am-5pm).
Upgrading is a great way of helping employees take advantage of higher benefit levels or adding their partner to the plan.
Your employees will have the option to upgrade their plan within the first 30 days of joining Simplyhealth. All they need to do is complete a simple application form. Premiums can be collected by Direct Debit from your employees' accounts.
"The Simplyhealth Cash Plan has been a great tool for us in terms of retention. In the last 2 years we've seen 75% less people leave the company. Employees really value the scheme and it is definitely a factor when people are making
decisions about their future. It has also been really beneficial in terms of recruitment, as it helps to give us an edge over our competitors and shows prospective employees that we care about their wellbeing and their health and safety.
Lesley Wood, HR, NSG Environmental Ltd.