Got a question? Contact us


Whether you’re an existing Simplyhealth customer, or you’re interested in joining us, you can find out the best way to

contact us here.


During these unprecedented times we’re experiencing higher than normal volumes of customer contact. Please be

reassured that, if you have already sent us an email, we’ll be contacting you by email or phone very soon.


If you have emailed us in the last seven days but not heard back yet, please be sure to check your junk email box for any

replies. Thank you for your patience during this time.

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Online form 


Complete the form below and

your account representative will

get back to you.


If you're new to Simplyhealth

please call or email us.

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Email us


If you’re one of our intermediaries,

please contact your dedicated

consultant as normal.


If you're unsure who your

consultant is or don't have their

details to hand, please email:


[email protected]


Our team respond:

Monday to Friday: 9am - 5pm

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Would you prefer to speak to a

member of our dedicated team?

Call us on

0330 102 5337


Monday to Friday: 9am - 5pm

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Online portal


Have you registered for our

intermediary portal?


If you have an existing intermediary

relationship with us, you can

register for our online intermediary

portal. Manage your clients'

schemes by adding and removing

members, upload and download

reports and other documents.