Making a claim online


It couldn't be easier to make a claim on your M&S Cash Plan using our online self service.


Simply follow the steps below: 

Clock icon representing health appointment booking

1. Book your appointment as normal, see your chosen specialist, and pay for the treatment

Email and receipt icon representing online claiming

2. Submit your claim and receipt online

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3. We’ll review your claim and once approved, we’ll pay you back – usually within a few days

To claim on your hospital benefit you can send us the original discharge letter provided to you by the hospital.

Access your Cash Plan account or join online