Existing customers

Manage your account online by logging in or registering to see your plan details.

Find out more about your Optimise Health Plan by logging in


Making your claims online

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1. Book your appointment as normal, see your chosen specialist, and pay for the treatment

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2. Submit your claim and receipt online, or send it by post

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3. We’ll review your claim and once approved, we’ll pay you back – usually within a few days

Customer Services

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Optimise Health Plan


0300 100 1020



Mon to Fri: 8am to 6pm