Richard Gillies
Chief Operating Officer

I joined Simplyhealth in 2017 as Chief Operating Officer, specialising in strategy, business development, sustainability, and operational delivery. With extensive experience in significant change, I then led our diverse company-wide transformation in 2018 to increase pace, accelerate growth and improve performance. Most of all, this transformational shift continues to help us deliver on Simplyhealth’s founding belief that no-one should go without the healthcare support they need.


I have more than thirty years of experience at some of Britain’s best-known household brands including Kingfisher Plc (B&Q and Screwfix) and Marks and Spencer, where I was the driving force behind their sustainability project, ‘Plan A’. Throughout my career, I have overseen and experienced a variety of disciplines from commercial and operations management, to buying, property, corporate affairs, HR and Strategy.


I am a great advocate of making things easier for our customers, and for introducing significant enhancements that benefit our colleagues too. As we develop the organisation with new technology and digitisation, we’ll be able to put more choices about healthcare firmly in the hands of our customers.

Richard Gillies, Chief Operating Officer